Bamboo Cutting Board

FREQUENTLY ASKED QUESTIONS

Q. DO I HAVE TO USE THE DESIGNER OR CAN SOMEONE HELP WITH MY DESIGN?

-You Never Have To Be The Graphic Designer If You Don’t Want To Be, Please Feel Free To Fill In Only The Order Details Section If You Would Prefer For Us To Create Your Design.

Q. CAN YOU REMOVE A BACKGROUND FROM MY DESIGN OR IMAGE?

-Our Graphic Designers Will Always Remove White Backgrounds and/or Other Parts Of Images That Would Interfere With Your Design Or The Engraving Process

Q. WHY DOES THE DESIGNER SHOW MY DESIGN IN GREY/BLACK/WHITE/BROWN WITH NO COLOR?

-We Currently Only Offer Engraved Items And Not Printed Items(COMING SOON). When Engraved, Any Product’s Design Is Etched Into The Product Existing Material. We Will Be Launching Full Color Print Options In The Coming Months

Q. ARE THERE ANY COLORS AVAILABLE OR CAN YOU PRINT ON GLASS INSTEAD OF ENGRAVE?

-We Will Be Launching Full Color Print Options In The Coming Months

Q. WILL I SEE THE FINAL VERSION BEFORE YOU ENGRAVE IT?

-You Will Only Receive a Proof Prior to Shipment If A Proof Is Requested Directly On The Product Page During Checkout Or If You Email [email protected] Directly After Your Order So That We Can Ensure You Receive Your Products As Soon As Possible.

Q. CAN I RETURN IT IF THERE ARE PROBLEMS WITH THE FINAL DESIGN/PRODUCT?

-Absolutely! We Ensure 100% Money Back Guarantee, That’s How Confident We Are You Will Love Your New ENGRVD Items. ENGRVD Is Happy To Say We Have Not Had A Single Return To Date.

Q. CAN I ADD A GIFT BOX?

-Definitely! Just Request a Gift Box On The Product Page And Leave Detailed Notes On What You Want And We Will Make It Happen.

Q. CAN YOU ENGRAVE BOTH SIDES OF THE PRODUCT?

-100%. Request Double Sided Engraving On The Product Page Along With Any Additional Requirements And We Will Get It Right.